Redefining Guest Wi-Fi
FEATURES
Wireless ONE
Wireless ONE
Wireless ONE enables operators to deliver seamless guest Wi-Fi experiences, unlock valuable data insights, and explore innovative revenue streams.
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Insights Plus
Insights Plus
Unlock the full potential of your data Elevate Your Hospitality Leadership: Gain Insights, Track Performance, and Benchmark Against Competitors with Data from 600+ Operators.
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Activate
Activate
Supercharge your Guest Wi-Fi A powerful platform designed to drive engagement, footfall, and customer satisfaction like never before.
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"We collaborated with Wireless Social and Asahi to explore how we could make watching rugby in our premium pubs more experiential and fun for our guests whilst also delighting them with a complimentary drink. It also allowed us to capture our customers interests in our database so future comms will be personalised to their favourite sports or teams. We also saw some commercial benefits as a result, a 30% average boost in dwell time and a 46% increase in repeat visit. Our commitment to these initiatives is underscored by the remarkable 160% higher redemption rate in this strategic partnership, highlighting its effectiveness in maximising vouchers and reward but ultimately engaging our customers." Sam Bourke, Marketing Director, Fuller, Smith & Turner PLC
The content box option gave us the chance to grow our e-mailable database allowing for further segmentation. After trialling this in half of our restaurants we sure a huge increase of +4.7% in opt-ins and +25.1% more new marketable users. We are now looking at rolling this out across the whole company. Rhiannon and Mike have gone above and beyond with their support and knowledge which made adapting the customer journey very straight forward. Izzie Darvill, Marketing Manager at Wildwood
Everyone knows that it’s easier and more cost effective to retain customers than gain new ones, so running automated journeys in this way with Wireless Social and Acteol, means that we are generating revenue with very little ongoing effort. And importantly our guests are receiving timely communications that are relevant to them, ensuring that they feel understood and valued as a Fuller's customer. Matt Barber, Head of Digital Marketing at Fuller's Pubs
Thanks to Wireless Social, we could collect more than 7k guests’ opinions in less than two months! Thanks to the record survey completion rates, we managed to get valuable data on how our customers discovered our brand. Nataliya Varenova, Digital Marketing Manager at Dirty Martini
Wireless Social are a true strategic partner to Azzurri. They make it ridiculously easy for our customers to access Wi-Fi and as a result are comfortably our largest source of customer acquisition month after month with market leading opt in rates. The product and support is fabulous, but the true value of our partnership is how we work together. Wireless Social are always proactive, challenging us with new ideas and technologies that can keep our existing customers engaged and attract new customers. And they are always supportive, genuinely understanding the pressures of the hospitality sector. They bent over backwards during the pandemic to help us through a time of huge uncertainty and we're proud to partner with them across all our locations. Joel Robinson, Digital and Technology Director Azzurri
We’ve been working together with Wireless Social for a couple of years, and we’ve been delighted with all aspects of their service. With our rapidly scaling business, choosing an agile partner who was able to respond to tight deadlines, and adapt to changing needs was critical. The Wireless Social team really cares about our business, and supports us in a true partnership fashion. BrewDog is committed to delivering personalised, timely communications across multiple channels, and Wireless Social is now an integral part of our digital ecosystem around the world. We’ve recently committed to their services for a further four years. James Brown, Managing Director BrewDog
Wireless Social have been an invaluable asset to the Fuller's business. They are experts when it comes to providing data and insight to the hospitality industry - data and insight that can be used to make commercial decision at a trading level. The team are always professional and add value at every turn - a real asset to any organisation. Jane Jones, Marketing Director Fuller’s
We’ve been working with Wireless Social for a number of years now, having chosen them for their industry expertise and leading guest Wi-Fi and analytics solution. The onboarding, personalisation of venue journeys, and integrations to our CRM / BI tools has been seamless, helping us to maximise customer engagement rates, and supporting our desire to communicate with customers in real-time. We’ve committed to Wireless Social for the foreseeable future, and would highly recommend them for hospitality operators who are looking for a guest Wi-Fi partner to support their digital journey. Gillian McLaren, Marketing Director Young’s
MAXIMISE THE POTENTIAL OF YOUR GUEST WI-FI
Transform your Wi-Fi experience by enhancing engagement, boosting data capture, and gaining deeper insights into your customers.
