An interview with Michael Helm

How long have you worked at Wireless Social?

I joined Iknow UK in Feb 2007 as the companies Database Administrator and took over the running of the development and IT shortly after. In 2014 I worked with Julian on the new Wireless Social product, offering it to customers at the time. As I know UK transitioned to Wireless Social, I find that my time is spent working on the technical side of the business.

What’s the best thing about working at Wireless Social?

Over the years I have had the opportunity to try out lots of different technologies, from data analysis tools, Wi-Fi hardware and software to managing the company I.T. as it’s grown, and through to home working in 2020, I enjoy working with all aspects of technology.

Who’s your favourite employee - shout out time!

John Farrimond! :D (we share a special day)

What’s your favourite customer to visit and eat at on the weekend?

TGI Fridays (or Fridays as it’s now known). Been a family favourite from before they became customers of Wireless Social. Along with Frankie & Bennies and Ed’s Easy Diner. Favourite menu item: Black and Blue Burger!

What’s your most exciting thing to work on at Wireless Social?

Crunching numbers and working with our servers to process millions of lines of data a day.

What’s your favourite quote you’ve ever heard a colleague say?

“I’ve brought in some cakes”.

Best piece of advice to anyone working here?

I believe the best thing we can do is to be honest with ourselves and our customers, that is something that runs through the company and the teams we have.

Most inspiring quote?

Absence of Evidence is not Evidence of Absence (Carl Sagan)